Cookie Policy

How CarbonCoreAI Uses Cookies and Browser Storage

Version 3.0Effective Date: 5 May 2026CarbonCore AI Limited
1

WHAT ARE COOKIES

Cookies are small text files placed on your device when you access a website or application. They allow us to recognise your browser and remember information about your session or preferences. We also use browser storage technologies (localStorage and sessionStorage) for in-session state management.

2

OUR COOKIE PRINCIPLES

  • We use cookies ONLY to operate the Platform securely and effectively
  • We do NOT use cookies for advertising, retargeting, or cross-site tracking
  • We do NOT share cookie data with advertising networks
  • We use the minimum number of cookies necessary for the Platform to function
  • We respect Do Not Track (DNT) browser signals — optional analytics are disabled when DNT is detected
3

COOKIES WE USE

3.1 Strictly Necessary Cookies

These cannot be disabled. Without them the Platform cannot function.

Cookie NameDuration
Session authentication tokenLogout or 15 min inactivity
Refresh token7 days
CSRF protection tokenSession
Organisation context cookieSession
Cookie consent preference12 months

3.2 Functional Cookies

These improve your experience and can be disabled in browser settings (some functionality may be affected).

Cookie NameDuration
UI preference cookies90 days
Last-visited page cookieSession

3.3 Analytics Cookies (Optional — Consent Required)

We use minimal, privacy-respecting analytics to understand Platform usage and improve it. All analytics data is aggregated and anonymised. Individual users are not tracked or identified. IP addresses are anonymised before storage. These require your consent and can be disabled at any time.

3.4 Cookies We Explicitly Exclude

We do not use: advertising or retargeting cookies, social media tracking pixels, third-party analytics that track individuals across sites, fingerprinting or device identification techniques, or any cookies from advertising networks.

4. COOKIE RETENTION SUMMARY

CategoryConsent RequiredCan Be DisabledMax Duration
Strictly NecessaryNoNo7 days
FunctionalNoYes (via browser)90 days
AnalyticsYesYes (anytime)Session / 12 months
Advertising / TrackingN/AN/ANot Used
5

BROWSER STORAGE

5.1 sessionStorage

Used for temporary in-session state such as partially completed forms and draft data. Automatically cleared when you close your browser tab. Never transmitted to any third party.

5.2 localStorage

Used to store persistent UI preferences such as selected theme or dashboard layout. We do not store authentication tokens or sensitive data in localStorage. Clear at any time via your browser settings.

6

THIRD-PARTY COOKIES

Only the following third-party services may set cookies on the Platform:

  • Stripe — secure payment processing cookies when accessing billing sections. Subject to Stripe's own Privacy Policy.
  • Support chat — if enabled, session cookies to maintain support conversation. Strictly functional.

We do not use any advertising networks, social media pixels, or analytics platforms that set their own tracking cookies. If we introduce new third-party tools in future we will update this Policy and re-seek consent where required.

8

REGIONAL APPLICABILITY

This Policy applies globally. For EU users, our practices comply with the ePrivacy Directive and GDPR. For users in Africa, the Middle East, and all other regions, we apply the same privacy-first standards regardless of whether local law mandates the same level of protection.

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CHANGES TO THIS POLICY

We may update this Policy as our cookie usage evolves or to reflect legal changes. Material changes will be notified via the cookie consent notice on your next visit or by email. If we add new analytics or tracking tools in future we will seek fresh consent before activating them.

10. CONTACT

Company

CarbonCore AI Limited

Landscape House, Baldonnell, Dublin, D22 P3K7, Ireland

Effective 5 May 2026 | CarbonCore AI Limited